Data Protection

We respect your privacy and are committed to keeping your personal information safe. This policy explains what information we collect, how we use it, and your rights.

Who we are

Canonbury Products Ltd supplies specialist products and services to business customers.

If you need to contact us about your data, you can reach us using an online form: Contact Us Here

Alternatively you can email us directly at [email protected]

Our Postal Address: Warwick House, St James Road, Brackley, NN13 7XY

Our phone lines are open Monday - Friday 8.30am - 5.00pm. Tel: 01280 706661

If you have concerns about how we handle your data, please contact us first.

 

What information we collect

We only collect the information we need to help you place orders, answer enquiries, and provide our services. This may include your name, contact details, company information, and order details.

We may collect technical information via the web site, such as IP address, and browser make/model.

We do not store your payment card details, nor do we record telephone calls which may contain personal information.

 

How we use your information

We use your information to:

• process and deliver your orders
• respond to enquiries and provide quotes
• manage customer accounts and support
• improve our website and services

We only use your information for these purposes.

 

Sharing your information

We only share your information when it is needed to run our business properly, for example with delivery companies, payment providers, or where required by law.  We do not sell your personal data.

 

Keeping your information safe

We take security seriously and use appropriate systems and procedures to protect your data from unauthorised access or misuse.

Only staff who need your information to do their job can access it.

 

How long we keep it

We only keep your information for as long as we need it for business, legal, or tax reasons. After that, it is securely deleted or anonymised.

 

Cookies

Our website uses cookies to help it work properly and to understand how people use it. You can adjust cookie preferences at anytime by clicking on the icon at the bottom left of the screen.

 

Changes to this policy

We may update this policy from time to time. The latest version will always be available on our website.