Your company account is blocked and you cannot place orders. If you have questions, please contact your company administrator.

The Windsor Framework

The Windsor Framework

Your Guide to the Windsor Framework

This guide is aimed at Podiatrists and Foot Healthcare Practitioners in Northern Ireland and aims to provide as much information as possible to ensure you can continue to buy medicines and medical supplies from UK mainland businesses.

The Windsor Framework comes into force on 30th September 2024. The Framework sets out new arrangements designed to aid the smooth flow of goods within the UK internal market; safeguard Northern Ireland’s place in the Union; and address the democratic deficit that was otherwise at the heart of the original Northern Ireland Protocol*.

The new arrangements require senders to complete special documentation. It may require recipients to do so as well.

As a business, what action do I need to take?

1.     If you have not already done so, apply for an EORI code. This code indicates you are a business, as opposed to a consumer.

2.     Effective 30th September 2024, we will no longer be able to ship goods to Northern Ireland without a valid EORI code. Canonbury will be requesting EORI codes as a matter of procedure from the beginning of August 2024. If you would like to provide your code sooner, please email it to [email protected].

3.     We also advise you to apply for UK Internal Market Scheme (UKIMS) authorisation, or ensure your supplier has this in place. Once authorised, you will be able to declare your goods as ‘not at risk’ if they are brought into Northern Ireland for sale to, or final use by, consumers in the UK, thus avoiding difficulties later on.

What has changed for businesses in Northern Ireland? 

Currently, if you are buying products from UK mainland suppliers, the supplier may have to complete Customs declarations, depending on the goods and method of transportation. As the purchaser, you do not need to do anything.

From 30th September 2024, if you are purchasing goods from UK mainland suppliers, the supplier must complete Customs declarations, regardless of the goods and method of transportation. As the purchaser, you will need to provide the supplying business with additional information to enable them, and you, to comply with Customs requirements. If parcels are declared “not at risk” by the sender, they will be processed via the “green lane”. Goods being imported for onward use or sale in Ireland (i.e. cross-border) cannot be moved this way, they have to be declared and moved via the “red lane”.

What information will I need to give to my supplier(s)?

From 30th September 2024, your supplier will be required to provide their parcel carrier with:

·          Basic product information

·          Their UKIMS authorisation number (or your UKIMS authorisation number, if they do not have one)

·          Their EORI code

·          Your EORI code - Your supplier should only need this information once as it can be stored on their database to ensure ongoing compliance

What else do I need to know?

Getting the process wrong can cause delays and may result in additional costs.

Parcels will only be held if there is credible evidence or suspicion that the contents are, or the sender or recipient is acting, contrary to law. Knowingly giving false information can lead to prosecution and moving products “across the border” could lead to prosecution if originally received under “not at risk” status.

For consumers, nothing has changed. You can buy from UK mainland businesses and your parcel(s) will be shipped to you as before.

We care more at Canonbury

Canonbury is happy to support all our Northern Ireland customers. If you require any further support on The
Windsor Framework, or any of our products or services, please don’t hesitate to contact us:

Phone:     01280 706661
Email:      [email protected]

Our business hours are 8:30am–5pm Monday to Friday



*Canonbury does not have any political affiliations or hold any political views in respect of this guide. Canonbury has been in discussion with professional bodies and all political parties on both sides of the Irish Sea and Irish Border to ensure concerns are raised, understood, and acted upon. This work has been ongoing since the Protocol was first documented.

The information provided in this guide is based on current HMRC/Government guidance and information received from carriers as to what information they will need to be able to continue to ship goods into Northern Ireland.